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Shipping Information

Shipping & Shipping Information

National Office Outlet offers free standard ground shipping with most orders over $50.00, for our commercial customers, and $25.00 for our government customers. So you never have to guess about freight charges with National Office Outlet. If you need it sooner than Standard Ground you can choose which ship method you want and the prices that go with it. We don’t add on any additional charges such as handling fees.

Here's how it works:

With most orders totaling over $50.00 or more in your shopping cart, free shipping (Standard Ground Service) will be available upon checkout.

TERMS AND CONDITIONS:

This offer is valid only in the Continental US. Free shipping applies only to our Standard Service (3-5 Business days for delivery), and is not available to PO Box Addresses. Additionally we choose the shipping method on all free shipping.

Same-Day Shipping

All in-stock orders placed before 2:00 pm Pacific Time Monday through Friday ship that same day. Orders received after 2:00 PM PST or on non-business days will ship on next business day. In the unusual event that we do not have the product in stock, you will be notified as to when product will be available. We will at that time give you the options to backorder the item, chose another item or cancel your order.

Delivery Times

Normal shipping is Standard UPS Ground or FedEx (3-5 Business days after receipt of order). If you need your products sooner you can choose how you want it delivered. Generally, most orders will arrive within the timeframes cited below. National Office Outlet reserves the right to implement weight restrictions for heavier items. In the event that other arrangements need to be made, National Office Outlet will contact you to arrange other shipping methods or add additional shipping fees.

Continental U.S. Shipping Rates

 
Standard Service
FedEx /
UPS 3 Day
Second Day Air
Next Day Air
Transit Time:
3-5 Business Days
2-3 Business Days
Second Business Day
Next Business Day
Placed By:
2:00 PM PST
2:00 PM PST
2:00 PM PST
2:00 PM PST
Tracking:
Provided
Provided
Provided
Provided

Standard

When you select Standard Service, your order will be shipped via UPS Ground, or FedEx Ground, depending on what you ordered, and the weight of the items, National Office Outlet, at its discretion, may use either of these carriers to ensure the products arrive within 3-5 Business days.

Second Day Air

When you select Second Day Service, your order will be shipped via UPS, FedEx, or Airborne Express, depending on what you ordered, and the weight of the items, National Office Outlet, at its discretion, may use any of these carriers to ensure Second Business Day delivery. The cutoff time for Second Day service shipping is 2:00 PM PST., orders placed after 2:00 PM PST cannot be shipped until the next business day.

Next Day Air

When you select Next Day Service, your order will be shipped via UPS, FedEx, or Airborne Express. National Office Outlet, at its discretion, may use any of these carriers to ensure Next Business Day delivery. The cutoff time for Next Day service is 2:00 PM PST., orders placed after 2:00 PM PST cannot be shipped until the next business day.

Other Information:

If you’re ordering more than one type of product (OEM cartridge and a Compatible cartridge), your shipment may originate from more than one location and deliveries may arrive, and be packaged, separately. For your convenience, we are able to provide tracking numbers, which allow you to track your orders. This will not cause any additional freight charges.

Signature Upon Delivery

For your protection, orders that ship via FedEx or UPS occasionally will require a signature upon delivery. FedEx and UPS will make three (3) delivery attempts before returning the package to National Office Outlet. If you know you won’t be around for delivery fill out the Driver Release Form and leave it in a visible location for the delivery driver.

Package Tracking Numbers / Delivery Confirmation

Once your order ships, we will send you a Shipment Notification via email. This notice will include the tracking or delivery confirmation number of your package. Please allow up to one (1) business day for your tracking number to be uploaded into the carrier’s system.

International Orders

National Office Outlet only ships to all 50 states, the District of Columbia, US Virgin Islands, Puerto Rico, US territories, and US Military APO/FPO addresses.

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