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MAGNUSON-MOSS Warranty Improvement Act

Your Printer Warranty and You

     A legitimate concern of many people is whether using generic or remanufactured cartridges in their printer voids the printer's warranty. The answer is no. The Magnuson-Moss Warranty Act is the federal law that governs consumer product warranties. Passed by Congress in 1975, the Act requires manufacturers and sellers of consumer products to provide consumers with detailed information about warranty coverage.
The following is a partial quote of the text of the Magnuson-Moss Warranty Improvement Act, which deals with this exact question.

MAGNUSON-MOSS Warranty Improvement Act
United States Code Annotated
Title 15 Commerce and Trade

Chapter 50 Consumer Product Warranties 15 Section 2302

“(c) No warrantor of a consumer product may condition his written or implied
warranty of such product on the consumer's using, in connection with such product,
any article or service (other than article or service provided without charge under
the terms of the warranty) which is identified by brand, trade or corporate name;
except that the prohibition of this subsection may be waived by the commission if:

1. The warrantor satisfies the Commission that the warranted product will
function properly only if the article or service so identified is used in
connection with the warranted product, and

2. The Commission finds that such a waiver is in the public interest.”

How This Affects You!

The manufacturer of the printer you are using cannot void the warranty on your
printer because you use a cartridge or refill kit manufactured by someone other
than the printer manufacturer. This also means that under no circumstances can any company, sales associate, or service technician deny you service on warranty for work that would otherwise be covered under warranty when you use a compatible or remanufactured (non OEM) cartridge.

 

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